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🧩 Business Systems

WhatsApp Business API Integration

WhatsApp is the channel most Kuwaiti customers actually use. We integrate the official WhatsApp Business API for automated replies, order status updates, broadcast messaging, and an optional Arabic chatbot layer on top.

What's Included

  • Official WhatsApp Business API setup
  • Automated order status notifications
  • Broadcast and template messaging
  • Optional AI chatbot layer

How We Work

Step 1

Understand the Workflow

We study how your team actually works before configuring anything.

Step 2

Configure & Customize

The system is set up and extended to match your real processes.

Step 3

Train & Support

Team training and ongoing support so the system sticks after go-live.

Frequently Asked Questions

Do we need Meta approval for the WhatsApp API?

Yes — official API access requires Meta Business verification, which we help you navigate.

Can this connect to our existing order system?

Yes — we typically connect WhatsApp notifications directly to your existing order/CRM system via webhook.

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Thinking about this for your business?

Let's talk about what you actually need — no pressure, no upselling.

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